Banking Operations

General Training Programs

These modular programs with integrated elements are characterized by their job-based design and rigorous administration and testing. As a result, the professional certificates graduates earn have become a highly regarded testimony to their skill level in the Kuwaiti banking and finance sector.

The IBS currently offers the following certificate programs:

Business & Data Analysis

Measuring Customer Satisfaction and Complaint Handling

Quality Control Assurance

SWIFT Aspects

Retail Business Operation

Call Center Excellence